Let’s get straight to the point. To measure learning ROI, you must connect learning to the right metric. The secret is picking the right metric to measure and then showing how the learning contributed to that metric change. It seems so logical, but learning professionals miss this connection all the time. ROI Calculation Is Not
The state of measurement in L&D lags woefully behind all other areas of the business. This lag has made learning measurement a hot topic at nearly every conference I’ve attended this year. L&D professionals realize that this area needs serious improvement. Given the sheer volume of data being collected by businesses today, it seems truly
I often ask people if their learning and development (L&D) function uses a quality assurance (QA) program. They sometimes reply saying that their QA is making sure courses include all the required design components. That’s the wrong answer. Again, many L&D professionals confuse tasks with results. We discussed this before when we covered the difference
Reaction sheets. Happy sheets. Result surveys. No matter what name they go by, survey responses don’t correlate to learning. In a meta analysis of the literature describing over 150 research studies, the correlation between survey results and learning was r = .09. In other words, a correlation so small that it doesn’t even count as
Is your training efficient or effective? You might be thinking, “That’s an odd question. Don’t I want my training to be both?” That’s a good question. But here’s the answer: Not necessarily. Think about those two things. There can be a huge difference between being efficient and being effective. A manager or employee may be
In the previous post, we described the difference between efficiency metrics and effectiveness metrics. Let’s talk more about that. Efficiency vs. Effectiveness Efficiency metrics only describe how many, how fast, and how much. You can list off the courses you delivered, the number of students that attended, and the cost of delivering the classes. None
Budget time often means putting on the Learning and Development (L&D) dog-and-pony show. You brag about what you’ve done in the past year. You try to convince your bosses to let you do it again next year. How do you approach the annual budget time process? Is This Your Approach at Budget Time? Do you
In Part 1 of this series, we talked about the mindsets that hinder training measurement and the false belief that measurement is not possible. In this part, we’ll make the case that training measurement must become a line item in your training budget. The Typical Training Budget Traditionally, training budgets center around content and the
For many businesses, now is budget time. For learning professionals, the budget process reveals much. This process says a lot about the value your company places on the training role. It says even more about if your business sees the training function as a business partner or an overhead expense. At budget time, there are
Leadership and learning have dramatically increased in importance, but the capability gap is widening. As the economy recovers, companies see an accelerating demand for leadership at all levels, especially among Millennials….Only 6 percent of companies feel fully ready to address their leadership issues, only 10 percent feel comfortable with their succession program, and only 7
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