The confusion and noise surrounding learning measurement often creates frustration in learning professionals. Personally, I believe the inability of learning leaders to agree on clear learning measurement standards is an embarrassment to the industry. Don’t we know enough about our discipline, methods, and impact, to convey our results in a creditable way?
Sadly, our reliance on employee opinion surveys to tell us if we are doing our job well, is a clear indication that we do not. [Read more…]