The Survey Proposal A few weeks ago, I was sitting in class going over details of our upcoming exam. One of my fellow classmates asked our professor how the exam would be graded. My professor responded, “How about I just give you all a survey asking how well you think you’re performing in the class […]
Category: Learning Measurement
Blog posts about learning measurement.
One of the biggest challenges for L&D is showing how we contribute to business success. Often business leaders have difficulty understanding our contribution. This is because they do not understand, or relate to, the terms used by learning professionals. In other words, business leaders do not know how to interpret learning results as business results. […]
Over the past several years I have noticed an increase in references to business metrics from learning professionals. At first, it was encouraging to hear my peers using metrics to describe the outcomes from their work. It showed an understanding of training as a business function. But, on closer inspection, I had a realization. Many […]
Managing Business During a Pandemic Companies in the United States are still dealing with the changes that have come from the COVID-19 crisis that started in early March. They are trying to figure out how to manage business in the middle of a pandemic. The challenges have been many. Despite this, it is inspiring to […]
A typical story about evaluating learning starts with two things. One is the promise of improving learning outcomes. The other is clarifying the value learning departments bring to organizations. Unfortunately, measurement programs have not been living up to their promise. In fact, even after putting in place a measurement program, many find little growth in […]
There are two ultimate goals for learning and development in an organization. One is to provide employees with new skills, and the other is to enact behavior change. Learning professionals can encourage behavior change by providing knowledge and experiences in learning programs. Additionally, they can influence behavior change by engaging employees in the learning process. […]
The confusion and noise surrounding learning measurement often creates frustration in learning professionals. Personally, I believe the inability of learning leaders to agree on clear learning measurement standards is an embarrassment to the industry. Don’t we know enough about our discipline, methods, and impact, to convey our results in a creditable way? Sadly, our reliance […]
I’ve talked on this site many times about SMEs—the subject matter experts that L&D teams often rely on for content. I’ve also discussed how SMEs, due to their topical expertise, frequently are absorbed by L&D departments, becoming key players or team members. These folks provide rich wells of content that benefit learners, so the progression […]
L&D leaders and their teams have been on a roller-coaster ride since (at least) 2008 and the Great Recession. When the economy pulls back, training and development are often the first casualties. L&D budgets and staff get cut when short-sighted companies believe learning to be a luxury. However, just like a roller coaster, once an […]
Learning professionals are essential to organizational success because they build employee capability that drives business results. They create programs that generate employee skills, change performance, and lead to improved business outcomes.