Category: Learning ROI

Blog posts about learning ROI.

4 Ways a Tight Labor Market Empowers L&D rollercoaster as metaphor for tight labor market

4 Ways a Tight Labor Market Empowers L&D

L&D leaders and their teams have been on a roller-coaster ride since (at least) 2008 and the Great Recession. When the economy pulls back, training and development are often the first casualties. L&D budgets and staff get cut when short-sighted companies believe learning to be a luxury. However, just like a roller coaster, once an […]

L&D Budget Planning for the New Year Attractive businesswoman chatting to a colleague

L&D Budget Planning for the New Year

The learning profession is running on a streak of optimism. In the annual survey of the Chief Learning Officer Business Intelligence Board, 57% of executives surveyed say that their spending plans for the next 12 to 18 months will increase, while another 28% say spending plans will stay the same. An article about the survey […]

No, No, No: Measuring ROI Is Not Too Difficult learning professionals meeting to discuss measuring ROI

No, No, No: Measuring ROI Is Not Too Difficult

It never fails to surprise me how many of my colleagues hold on to the nonsense belief that measuring ROI is just too difficult. Far too many in our profession hold onto that notion that we simply cannot accurately determine the value of the product we provide. So let me say again: Measuring ROI is […]

The Measurement Method Harming Our Profession, Part 2 happy learning professionals know measurement method matters

The Measurement Method Harming Our Profession, Part 2

My previous post explained how using surveys as the main measurement method for so long harmed our profession. With surveys, our goal became keeping learners happy rather than changing their behaviors. “Effective practice” devolved into anything that would improve survey scores. This reliance eroded the professionalism of our field.

The Measurement Method Harming Our Profession, Part 1 learning professional upset over choosing wrong measurement method

The Measurement Method Harming Our Profession, Part 1

I’ve written often about the value of the learning profession. I’ve described how measurement is essential to show our value. But recently I read an article that said measuring ROI was detrimental to the learning profession. I was immediately skeptical, but soon I understood the author’s point. His argument was that the real goal of […]

Learning Measurement: Easy as 1-2-3 learning measurement can be as easy as 1-2-3

Learning Measurement: Easy as 1-2-3

Recently a colleague told me about a training conference she attended. She said there was a session on training ROI that was well attended. I asked her how the session went. She said it seemed like everyone wanted to understand learning measurement but there was no one in the group who could provide them clarity […]

Secure Your Annual Budget with Smart Learning Program Measurement L and D team meeting about annual budget process

Secure Your Annual Budget with Smart Learning Program Measurement

Play office politics. Use (other people’s) data. Stroke egos. Cater to pet projects. This was the advice that I read recently in an article aimed at learning professionals trying to secure their annual budget. There were a couple helpful nuggets in the article, but it mostly focused on the political side of the budget process. […]

Solving the Mystery of Training Results Business people in group happy

Solving the Mystery of Training Results

Businesses spend billions on training every year. According to a 2016 training report, total U.S. training expenditures reached $70.65 billion. Despite all this money spent, learning professionals—and the companies that employ them—remain mystified about how to show measurable training results from these programs.

Measurement: The Missing Link Between Learning and Identified Outcomes learning and outcomes are linked by measurement

Measurement: The Missing Link Between Learning and Identified Outcomes

Learning and business outcomes. One should always lead to the other. As I said in my last post (Why Is Behavior Change the Key to Learning Measurement?), there is a deep connection between the work we do and business outcomes. Our goal is to make the business more capable through learning programs. We exist to […]