eParamus Blog

How Do You Choose the Right Metric to Measure Learning ROI?

When learning professionals try to measure learning ROI, there seems to be a sticking point. There is one question that trips them up: What is the right metric to measure? Too many learning professionals believe (falsely) that you should measure strategic metrics. What are strategic metrics? These include retention rates, employee satisfaction, customer satisfaction, cost

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The One Secret You Need to Measure Learning ROI

Let’s get straight to the point. To measure learning ROI, you must connect learning to the right metric. The secret is picking the right metric to measure and then showing how the learning contributed to that metric change. It seems so logical, but learning professionals miss this connection all the time. ROI Calculation Is Not

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Are You Efficient or Effective? In L&D, One Is Definitely Better Than the Other

Is your training efficient or effective? You might be thinking, “That’s an odd question. Don’t I want my training to be both?” That’s a good question. But here’s the answer: Not necessarily. Think about those two things. There can be a huge difference between being efficient and being effective. A manager or employee may be

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Training Measurement — Is It in Your Training Budget? (Part 2)

In Part 1 of this series, we talked about the mindsets that hinder training measurement and the false belief that measurement is not possible. In this part, we’ll make the case that training measurement must become a line item in your training budget. The Typical Training Budget Traditionally, training budgets center around content and the

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Training Measurement — Is It in Your Training Budget? (Part 1)

For many businesses, now is budget time. For learning professionals, the budget process reveals much. This process says a lot about the value your company places on the training role. It says even more about if your business sees the training function as a business partner or an overhead expense. At budget time, there are

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Can You Transform L&D from Order-Taker to Business Partner?

Do you think your learning organization can change from being an order taker to a true business partner? Does that sound like a dream? Do you think you can transform L&D in  your organization? If you think it sounds farfetched, you’re not alone. This struggle has been going on for quite some time. Many learning

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How Can Training ROI Help Nursing Professional Development?

Next week, I’ll be leading a pre-conference workshop. The workshop is for the annual conference of the ANPD  in Las Vegas. (The ANPD is the Association of Nursing Professional Development.) The topics of my workshop are my favorites—finding the ROI of education and ROI by Design®. How are training ROI and nursing professional development related?

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Why You Must Measure Behavior and Not Opinion to Find Your Training ROI

Measure behavior, not opinion. Those words are the first image you see on the eParamus® website. And in a previous post, I discussed why behavior matters far more than attitude. I wanted to explain what I mean when I say measure behavior. Can Surveys Measure Training Impact? Think about how most people assess training impact.

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