The Essential Need For Feedback in Learning and Behavior Change

The Essential Need For Feedback in Learning and Behavior Change

Have you ever found yourself doing something, only to learn later that it was not beneficial (or even harmful) to you? I am sure at some point in your life you have made a remark like “why didn’t someone tell me” or “who knew”. In times like these, we become reminded...
Top 3 Reasons Learning Measurement Programs Fail

Top 3 Reasons Learning Measurement Programs Fail

A typical story about evaluating learning starts with two things. One is the promise of improving learning outcomes. The other is clarifying the value learning departments bring to organizations. Unfortunately, measurement programs have not been living up to their...
Evaluation Touch Points: The Key To Learning Outcomes

Evaluation Touch Points: The Key To Learning Outcomes

Evaluation serves as a GPS for the learning profession. A GPS tool constantly gathers data to accurately describe your current position. It tells you where you are and helps you navigate to where you want to be. Regular student and learning program evaluation is the...
Why You Must Shift from Opinion Data to Empirical Data As Your Go-To Measurement Tool

Why You Must Shift from Opinion Data to Empirical Data As Your Go-To Measurement Tool

Over the years we have discussed why surveys are a poor measurement for learning. The prime reason is because they collect self-reported data. Surveys ask participants what they think, believe, or feel about training (its content or usefulness). They provide  no...
How To Deliver Performance Change Through Your Learning Programs

How To Deliver Performance Change Through Your Learning Programs

U.S. businesses spend billions on training programs each year. That’s no small expense. As a result, stakeholders are demanding proof that the training is worth it. They want hard and fast measures of performance change. They want evidence that performance is...

Evaluation Isn’t Your Enemy; It’s The Learning Professional’s Best Friend

As students, tests provide evaluation of what you’ve learned. As an employee, the annual performance review evaluates your progress over the past year. That information helps plot your path for the upcoming year. When you take your car in for repair, a mechanic...