4 Ways a Tight Labor Market Empowers L&D

4 Ways a Tight Labor Market Empowers L&D

L&D leaders and their teams have been on a roller-coaster ride since (at least) 2008 and the Great Recession. When the economy pulls back, training and development are often the first casualties. L&D budgets and staff get cut when short-sighted companies...
L&D Budget Planning for the New Year

L&D Budget Planning for the New Year

The learning profession is running on a streak of optimism. In the annual survey of the Chief Learning Officer Business Intelligence Board, 57% of executives surveyed say that their spending plans for the next 12 to 18 months will increase, while another 28% say...
The Myths Driving Confusion About How To Measure Learning ROI

The Myths Driving Confusion About How To Measure Learning ROI

It surprises me daily how much confusion still surrounds how to measure learning ROI. It will never stop astounding me and will never stop motivating me. An article published by an extremely well-known organization that targets learning professionals prompted me to...
No, No, No: Measuring ROI Is Not Too Difficult

No, No, No: Measuring ROI Is Not Too Difficult

It never fails to surprise me how many of my colleagues hold on to the nonsense belief that measuring ROI is just too difficult. Far too many in our profession hold onto that notion that we simply cannot accurately determine the value of the product we provide. So let...
The Measurement Method Harming Our Profession, Part 2

The Measurement Method Harming Our Profession, Part 2

My previous post explained how using surveys as the main measurement method for so long harmed our profession. With surveys, our goal became keeping learners happy rather than changing their behaviors. “Effective practice” devolved into anything that would improve...
The Measurement Method Harming Our Profession, Part 1

The Measurement Method Harming Our Profession, Part 1

I’ve written often about the value of the learning profession. I’ve described how measurement is essential to show our value. But recently I read an article that said measuring ROI was detrimental to the learning profession. I was immediately skeptical, but soon I...
Learning Measurement: Easy as 1-2-3

Learning Measurement: Easy as 1-2-3

Recently a colleague told me about a training conference she attended. She said there was a session on training ROI that was well attended. I asked her how the session went. She said it seemed like everyone wanted to understand learning measurement but there was no...
Secure Your Annual Budget with Smart Learning Program Measurement

Secure Your Annual Budget with Smart Learning Program Measurement

Play office politics. Use (other people’s) data. Stroke egos. Cater to pet projects. This was the advice that I read recently in an article aimed at learning professionals trying to secure their annual budget. There were a couple helpful nuggets in the article, but it...
Solving the Mystery of Training Results

Solving the Mystery of Training Results

Businesses spend billions on training every year. According to a 2016 training report, total U.S. training expenditures reached $70.65 billion. Despite all this money spent, learning professionals—and the companies that employ them—remain mystified about how to show...
Measurement: The Missing Link Between Learning and Identified Outcomes

Measurement: The Missing Link Between Learning and Identified Outcomes

Learning and business outcomes. One should always lead to the other. As I said in my last post (Why Is Behavior Change the Key to Learning Measurement?), there is a deep connection between the work we do and business outcomes. Our goal is to make the business more...