The Essential Need For Feedback in Learning and Behavior Change

The Essential Need For Feedback in Learning and Behavior Change

Have you ever found yourself doing something, only to learn later that it was not beneficial (or even harmful) to you? I am sure at some point in your life you have made a remark like “why didn’t someone tell me” or “who knew”. In times like these, we become reminded...
How to Successfully Integrate SMEs into L&D Roles

How to Successfully Integrate SMEs into L&D Roles

I’ve talked on this site many times about SMEs—the subject matter experts that L&D teams often rely on for content. I’ve also discussed how SMEs, due to their topical expertise, frequently are absorbed by L&D departments, becoming key players or...
4 Ways a Tight Labor Market Empowers L&D

4 Ways a Tight Labor Market Empowers L&D

L&D leaders and their teams have been on a roller-coaster ride since (at least) 2008 and the Great Recession. When the economy pulls back, training and development are often the first casualties. L&D budgets and staff get cut when short-sighted companies...
To Create Measurable Learning, What Do I Measure?

To Create Measurable Learning, What Do I Measure?

What do I measure? For even the most experienced learning professionals, this question is the sticking point. It’s where most L&D professionals struggle when they try to create measurable learning. This question has been and remains a source of confusion for so...
For Learning Professionals, Soft Skills Give the Hard Skills Meaning

For Learning Professionals, Soft Skills Give the Hard Skills Meaning

I’ve talked in the past about how soft skills are the hard skills. I’ve also discussed why soft skills are no more difficult to measure than hard skills. Today, I’m going to approach this topic from a slightly new angle. I recently watched a video of...
The Myths Driving Confusion About How To Measure Learning ROI

The Myths Driving Confusion About How To Measure Learning ROI

It surprises me daily how much confusion still surrounds how to measure learning ROI. It will never stop astounding me and will never stop motivating me. An article published by an extremely well-known organization that targets learning professionals prompted me to...
The IMPACT of Data-Driven Performance Improvement

The IMPACT of Data-Driven Performance Improvement

Improvement. For learning professionals, that’s our goal, both for ourselves and for the employees in our learning programs. We’re always on the hunt for effective and efficient ways to deliver that improvement. That was one motivation behind our...
Bloom’s Taxonomy Is Essential for Measurable Learning

Bloom’s Taxonomy Is Essential for Measurable Learning

Most learning professionals have heard of Bloom’s Taxonomy (BT), the set of three hierarchical models that classify learning objectives into levels of difficulty. The first volume of the taxonomy was published in 1956. Since that time, the three domains addressed in...
Learning Professionals, Own Your Expertise

Learning Professionals, Own Your Expertise

“Expert skill or knowledge in a particular field.” That’s the definition of expertise. Many learning and development (L&D) practitioners landed in this profession because of their expertise. Companies often conscript people gifted in a certain...
Secure Your Annual Budget with Smart Learning Program Measurement

Secure Your Annual Budget with Smart Learning Program Measurement

Play office politics. Use (other people’s) data. Stroke egos. Cater to pet projects. This was the advice that I read recently in an article aimed at learning professionals trying to secure their annual budget. There were a couple helpful nuggets in the article, but it...